The term ‘Tilted Axis’ or ‘Tilted Axis Press’ or ‘us’ or ‘we’ refers to the owner of the website (www.tiltedaxispress.com) whose registered office is Tilted Axis Press, 21 Millpond Estate, Bermondsey Wall East, London SE16 4NA. Our company registration number is 09626711. The terms ‘you’ or ‘your’ or ‘yours’ refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
These terms are subject to change at any time. For any queries, contact email@example.com.
If you are not 100% satisfied with your purchase, you can return the product for a full refund, or exchange it for another product of the same or lesser value.
- You can return a physical product any time within 14 days from the date you purchased it.
- You can return a digital product within 24 hours, even if you have already downloaded it, if you purchased it by mistake. Please note that our digital products are watermarked, and if we find them pirated online we will pursue legal action.
Any product you return must be in the same condition you received it and in the original packaging.
To arrange the return of items, please contact us at firstname.lastname@example.org. Below is a summary of your statutory rights.
What Are Your Consumer Rights?
The Consumer Contracts Regulations 2013 say:
- up to 14 days: After receiving your goods, in most cases, you can change your mind and get a full refund.
The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you're entitled to the following:
- up to 30 days: If your goods are faulty, you can get a refund.
- up to 6 months: If it can't be repaired or replaced, then you're entitled to a full refund in most cases.
- up to 6 years: If the goods do not last a reasonable length of time you may be entitled to some money back.
The Consumer Contracts Regulations 2013 say:
- You have a 14 day right to change your mind and get a full refund on your digital content. You do not have this right to cancel once a download has started provided you have been told this and have acknowledged this.
The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.
- If your digital content is faulty, you're entitled to a repair or a replacement.
- If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.
- If you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.
This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06 in the UK.